Privacy Policy

This Privacy Policy (the “Policy”) is effective October 1, 2018, and replaces any prior Policies previously in effect. The Policy describes how your personal information is collected, used, and shared when you subscribe to any marketing lists owned by or enter into a contract for services with Donna Costa.

Personal Information We Collect

When you subscribe to any of our marketing lists, we collect your email address. You also have the option to provide us with your name and telephone number.

When you enter into a contract for services with us, we collect your first name, last name, personal telephone number, email address, payment information such as credit card information, and personal medical history.

How We Use Your Personal Information

We use your personal information to provide the services for which you have hired us and/or to share information or advertising relating to our products or services. This includes targeted advertisements or marketing communications we believe may be of interest to you.

In order to help us use your personal information as described above, we may use the services of third parties, including:

  • Dropbox
  • Facebook
  • MailChimp
  • Paypal
  • QuickBooks
  • CardPointe
  • First Data
  • Skype

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We maintain your personal information for our records unless or until you ask us to delete this information. Health records must and will be maintained in accordance current laws governing this.

We use the following to track how you use our website at any time:

  • Session and persistent cookies
  • Session logs

Cookies are text files that are used by your computer’s web browser to store your preferences, and used by companies to potentially enhance your user experience.

Your Rights

You have the right to withdraw your consent to receiving any email marketing communications from us at any time. To withdraw your consent, click on the “Unsubscribe” link at the bottom of any marketing email sent by us.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Changes to This Policy

We may update this Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, please contact us by email at or by mail at 43 Shepherd Avenue, London, Ontario, Canada N5V 4S3.